BMC Track-It! provides a 360 degree view of your work orders, change requests and IT assets

BMC Track-It! Survey

Web-based survey application that quantitatively measures overall end-user satisfaction with IT and help desk services.

Capabilities

  1. Easily create and send out surveys to your end users
  2. Fully integrated into the BMC Track-It! Administration Console
  3. Automatic link to Survey through email
  4. Simple to build & edit a survey

Benefits

  1. Measure overall end-user satisfaction
  2. Pinpoint critical training needs
  3. Create standards of excellence and benchmarks against high performance organizations
  4. Reinforce best practices as recommended by ITIL and HDI
Documentation
Brochures
Other Resources
Track-It! Free Trial Web Demo