Numara Software Managing Support, Delivering Service

 

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Solutions for Superior Service Desk Management that Grow and Adapt With Your Business
Numara Track-It!

Numara Track-It! 8 is a help desk and asset management application which has been specifically designed for the IT help desk. Typically serving organisations who want a cost effective and powerful solution that can dramatically improve IT support.

Learn more about Numara Track-It!
Numara FootPrints

Numara FootPrints 8 offers a rapidly deployed IT help desk which will quickly provide incident and problem management with the capability to accept and instigate change projects. Real-time performance metrics are available for management reporting and statistical dashboards.

Learn more about Numara FootPrints
 

Numara Technology/Asset Management

Numara Software recognize the need to remove the repetitive and time consuming tasks within the IT Help Desk or Service Desk operation. This is why we have developed a powerful and pragmatic suite of IT management and optimization applications delivering Asset Management, Patch management, Deploy management, Remote control technology and Network Monitoring capabilities.

Asset Management
Gain 100% visibility by automatically discovering of all IT assets on your network.
Regardless of platform or location, Numara Asset Manager provides dynamically updated asset information critical to CMDB, Change Management, Software License Management, Compliance and much more…

Maximize Service Desk efficiency with a fully-integrated solution, control IT costs through automated inventory, simplify software license management and ensure compliance and leverage the power of your CMDB.

 
 

Patch Management
Numara Software’s Patch Management Software offers agentless technology that allows you to scan, update and download patches for Microsoft Operating Systems and applications across your entire network. Our powerful patch management software makes it easy to scan for existing and missing patches, deploy required patches and report on patch status

No more manual efforts. No more hassles with free tools that are obsolete or only do part of the job. Numara Patch Manager is a complete patch management software solution for the professional IT help desk.

   
 

Deploy Management
Numara Deploy delivers an easy and reliably application capable of distributing software to Microsoft Windows laptops and PCs across any connection, anywhere. Numara Deploy makes it simple to install, remove, update and repair software applications from your help desk PCs. Use it to create distribution packages with a click, then automatically push Numara Deploy Client data or software out to the Windows-based PCs in your environment without complex script writing or editing.

Drag-and-drop tasks to individual computers or groups of computers, schedule tasks and view results from the comfort of your desk, or when software problems arise, simply drag-and-drop your office suite package onto the targeted ailing PCs and they're back in business.

 
 

Remote Management
More than ever, business continuity and cost-effective IT Help Desk and Service Desk operations have become critical factors of success. Numara Remote now offers unrivalled performance, flexibility, security and scalability.
The latest version of remote control technology from Numara Software offers powerful collaboration features to boost technician productivity and facilitates an improved overall service quality.

Integration of remote control into Numara Track-It! and Numara FootPrints solutions offers a centralized system, enabling support personnel to quickly resolve end-user problems once a trouble ticket is created.

   
 

Network Monitor
Numara Network Monitor enables you to monitor the vital components of your network and delivers powerful, flexible tools to continuously audit network health and performance, help ensure maximum availability of mission-critical server applications and vital network resources and avoid costly down time. Capable of monitoring any IP networked device on your LAN, Network monitor can centrally monitor network ports, counters and services in real time and dramatically reduce problem resolution cycle times
 

 
 

Every IT Manager, employing more than 3 people, who wants to invest in profit, time and efficiency should consider implementing Track-It!"

Jan Willem van Voorthuijsen
Qurius

 
 
 

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